Twitter spam

I know a fair few people on here and at my work have been getting Twitter spam.

This is the advice passed on from our resident Twitter guru at work:

There have been a spate of Twitter spam issues lately – mainly Direct Messages although dubious @replies do continue to appear. If you are using Twitter (whether personally or for work) I thought you might find it useful to have some more information on what to do if you encounter spam or find out that your account has been sending out spammy Direct Messages:

*Don’t click on any links from a spammy direct message*

It’s an obvious point but worth saying. Right now the trend for the spam messages is “OMG look what you’ve been up to” or “You didn’t even see the camera!” etc. Sometimes the spam is less obvious though so if in doubt don’t click. You can always contact the person to see if it’s a legit message.

*Change your password*

(1) go to https://twitter.com/ and login

(2) click on the cog/settings icon in the top right hand corner of the screen. Scroll down the menu and click on “Settings”

(3) select “Password” from the left hand menu on the Settings page. You will need to enter your Current password and then enter a new password twice. Click Save changes to ensure your password has been updated. Please note that you may need to reauthorise some apps once you have updated your pasword.

*Check which apps you have authorised and Revoke Access for some*

(1) go to https://twitter.com/ and login

(2) click on the cog/settings icon in the top right hand corner of the screen. Scroll down the menu and click on “Settings”

(3) select “Apps” from the left hand menu on the Settings page. Now look through the list and click “Revoke access” for any apps that you no longer use or do not trust. If you want to be super sure the problem doesn’t continue then you should revoke access for all apps and only re-authorise them one by one as you need them.

*Report any unknown users back to Twitter*

If you find you are getting replies rather than direct messages – or are receiving direct messages from an unknown/untrusted contact – then you can and should report them to Twitter. To do that on twitter.com(instructions will vary for apps):

(1) go to their profile by clicking on the name – this will take you either to their full profile or to a preview of their profile. Either is fine.

(2) look for the person icon – a little avatar with a silhouette of a person and a down arrow on it. Click to show a menu of options relating to that user.

(3) Click on “Report @<username> for spam” (in the middle part of the menu). This will alert Twitter to the problem and should also block that user for you (also an option on that menu).

If you have lots of problems with your account or a more serious/unfixable spamming issue then it is also worth looking at the Twitter Support pages: https://support.twitter.com/groups/32-something-s-not-working

Do keep an eye out for weird tweets, don’t click on those links, and do let others know if you see spammy messages coming from their account so that they can take action 😉

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